TECHNICAL SUPPORT
DTS offers worldwide technical support 24/7/365. If you need hardware or software assistance, please contact the nearest DTS Technical Support Center. If your question involves hardware, please be prepared to provide model serial numbers and software version.
We understand that dynamic testing is a demanding business, which occasionally requires late nights and long hours. We will do everything possible to help ensure that you get a fast resolution to any problem you might have.
Assistance By Email
If your question or problem is urgent, please email support@dtsweb.com.
Customers have direct access to owners of DTS and designers of all DTS hardware and software 24/7/365. Please be confident your request will be forwarded to experienced support team members for immediate assistance.
Assistance By Email
If your question or problem is urgent, please email support@dtsweb.com.
Customers have direct access to owners of DTS and designers of all DTS hardware and software 24/7/365. Please be confident your request will be forwarded to experienced support team members for immediate assistance.

United States
DTS Corporate Headquarters
909 Electric Avenue, Suite 206
Seal Beach, CA 90740 USA (GMT-8)
+1 562 493-0158
7:00 AM - 6:00 PM, Monday-Friday
After hours please email: support@dtsweb.com
DTS North American Technical Center
41204 Bridge Street
Novi, MI 48375-1301 USA (GMT-5)
+1 248 427-0045
7:00 AM - 5:00 PM, Monday-Friday
steve.moss@dtsweb.com
DTS Corporate Headquarters
909 Electric Avenue, Suite 206
Seal Beach, CA 90740 USA (GMT-8)
+1 562 493-0158
7:00 AM - 6:00 PM, Monday-Friday
After hours please email: support@dtsweb.com
DTS North American Technical Center
41204 Bridge Street
Novi, MI 48375-1301 USA (GMT-5)
+1 248 427-0045
7:00 AM - 5:00 PM, Monday-Friday
steve.moss@dtsweb.com

Asia/Pacific
Sydney, Australia (GMT+11)
Steve Mitchell, Asia Pacific Regional Manager
+61 438 507 449
8:00 AM - 5:00 PM, Monday-Friday
steve.mitchell@dtsweb.com
Sydney, Australia (GMT+11)
Steve Mitchell, Asia Pacific Regional Manager
+61 438 507 449
8:00 AM - 5:00 PM, Monday-Friday
steve.mitchell@dtsweb.com

China
Shanghai, China (GMT+8)
Shanghai EON Technologies Co., Ltd.
Anson Lee, Technical Support
+86 21 61250526 /61250527
8:00 AM - 5:00 PM, Monday-Friday
ansonlee@189.cn
Shanghai, China (GMT+8)
Shanghai EON Technologies Co., Ltd.
Anson Lee, Technical Support
+86 21 61250526 /61250527
8:00 AM - 5:00 PM, Monday-Friday
ansonlee@189.cn

Europe
Zorge, Germany (GMT+1)
Dave Martin, European Regional Manager
+49 17 11 286 033 (German and English language support)
8:00 AM - 5:00 PM, Monday-Friday
dave.martin@dtsweb.com
Zorge, Germany (GMT+1)
Dave Martin, European Regional Manager
+49 17 11 286 033 (German and English language support)
8:00 AM - 5:00 PM, Monday-Friday
dave.martin@dtsweb.com

India
Zorge, Germany (GMT+1)
Dave Martin, European Regional Manager
+49 17 11 286 033
8:00 AM - 5:00 PM (Germany), Monday-Friday
dave.martin@dtsweb.com
Zorge, Germany (GMT+1)
Dave Martin, European Regional Manager
+49 17 11 286 033
8:00 AM - 5:00 PM (Germany), Monday-Friday
dave.martin@dtsweb.com

Japan
DTS Japan Technical Center
Tokyo, Japan (GMT+9)
Rihito Shoji
9:00 AM - 5:00 PM, Monday-Friday
rihito.shoji@dtsweb.com
japan.support@dtsweb.com
DTS Japan Technical Center
Tokyo, Japan (GMT+9)
Rihito Shoji
9:00 AM - 5:00 PM, Monday-Friday
rihito.shoji@dtsweb.com
japan.support@dtsweb.com