Technical Support Contacts
DTS offers around-the-world, around-the-clock support. If you need hardware or software assistance, please contact the nearest DTS Technical Support Center. If your question involves hardware, please be prepared to provide model and serial numbers.
We understand that dynamic testing is a demanding business, which occasionally requires late nights and long hours. We will do everything possible to help ensure that you will get a fast resolution to any problem you might have.
Assistance By E-Mail
If your question or problem is urgent, please e-mail support@dtsweb.com.
Your request will be forwarded to experienced support team members
for assistance immediately.
Eastern Standard Time (EST) (GMT-5)
Please call DTS North American Technical Center
+1 248 427-0045
7:00 AM - 5:00 PM, Monday through Friday
After hours, please e-mail support@dtsweb.com
Please call DTS Corporate Headquarters
+1 562 493-0158
7:00 AM - 6:00 PM, Monday through Friday
After hours, please e-mail support@dtsweb.com
(GMT+9)
Please contact DTS Japan Technical Center
Rihito Shoji
9:00 AM - 5:00 PM (Japan), Monday through Friday
After hours, please e-mail support.japan@dtsweb.com
(GMT+1)
Please contact Dave Martin, European Regional Manager
+49 17 11 286 033 (German and English language support)
8:00 AM - 5:00 PM (Germany), Monday through Friday
After hours, please e-mail support@dtsweb.com
(GMT+11)
Please call Steve Mitchell, Asia Pacific Regional Manager
+61 438 507 449
8:00 AM - 5:00 PM (Australia), Monday through Friday
After hours, please e-mail support@dtsweb.com
(GMT+8)
Please call Xi Tianlu, China Regional Manager
+86 21-6386-7559
8:00 AM - 5:00 PM (China), Monday through Friday
After hours, please e-mail support@dtsweb.com
(GMT+5.30)
Please call Dave Martin, Regional Manager
+49 17 11 286 033
8:00 AM - 5:00 PM (Europe), Monday through Friday
After hours, please e-mail support@dtsweb.com
Customers have direct access to owners of DTS and designers of all DTS hardware and software 24/7 by contacting support@dtsweb.com.